You can contact us at:

favell@management-matters.org.uk

078282 13382

Effectiveness in meetings

Careers Advice

Coaching and Mentoring

Conflict Management

Seminars and presentation

Dealing with difficulties

Team building

Train the trainer

Effective commincation

Effectiveness at meetings

Effectiveness at meetings

Presentation skills

Project leadership

Problem solving

Recruitment and selection

Recruitment and selection

Resolving conflict

Time management

Work-life balance



We have a ten-year track record of effective management development for all levels of managers, from Directors to first line managers.

Our programmes can be as short as a half-day executive seminar for senior staff, through to a large scale accredited qualification programme spread over many months, with (for example) open learning workbooks supported by regular tutorial workshops and on-line tutor support.

Our associate team is highly experienced and qualified across the whole spectrum of management topics, such as:

  • Appraisal
  • Change Management
  • Coaching & Mentoring
  • Communication skills
  • Customer Service
  • Discipline & Grievance
  • Equal Opportunities & Diversity
  • Influencing and Negotiation skills
  • Interviewing skills
  • Personal Effectiveness
  • Presentation skills
  • Project Management
  • Recruitment and Selection
  • Sales and Marketing
  • Teambuilding
  • Time Management
  • Trainer Training
  • Quality & TQM



One of our specialist areas is the use of theatre techniques to develop managers. This can take a number of different forms, such as

  • forum theatre
  • staged scenario
  • sliding doors
  • characterisations
  • role-play.

A management development programme might also use a live case study of a short production, with either actors or course members themselves providing the acting and other backstage roles.

This is a different and exciting way to develop for example:

  • project planning, monitoring and review
  • resource management
  • time management and prioritisation
  • leadership and team working
  • job design, roles and responsibilities
  • delegation
  • recruitment and selection
  • motivation skills
  • target and objective setting
  • presentation skills
  • effective meeting skills
  • performance appraisal
  • coaching and mentoring
  • supplier contracting and management
  • health and safety
  • personal effectiveness

Management Matters is a division of Matters Ltd, Company 084102C.                                               © Matters Ltd 2008
Registered at 8 Poplar Terrace, Douglas, IM2 4AR.
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